Complete Compliance Essentials

Five courses your organisation needs to be compliant.

The ITC Learning’s NEW Complete Compliance Essentials package, developed in consultation with legal and academic experts, includes 5 bite-sized courses covering all the topics your organisation needs to be compliant. In just under 4 hours all the compliance essential topics can be covered such as; bullying, sexual harassment, equal employment opportunity, work health & safety, code of conduct, plus more! Course Content can be easily edited to your company requirements by the ITC Team or by your compliance specialist. And you can use our LMS (or yours) to assign courses and track training completion.

The 5 Courses Included In This Package

Code of Conduct

Our Code of Conduct is a public statement that provides specific guidance on the values, standards, policies and procedures required of our employees. In this course, we investigate the key values that help to develop and maintain harmonious, positive working environments. We will look at enhancing your understanding of yourself and others. Approximately 60 minutes of learning includes the following topics:

  • Who it applies to, General Principles and Legal Compliance
  • Organisational and Personal Liability for Unlawful Behaviour
  • Workplace relationships, Professionalism and Service
  • Diversity and Equal Opportunity
  • Direct and Indirect Discrimination
  • Age, Impairment, Ethnic and Religious, Sex Discrimination
  • Diverse Perspectives and our Commitment to EEO
  • Harassment and Sexual Harassment
  • Obvious and Subtle Bullying and a case for legitimate comment
  • Prolonged or extreme anti-social behaviour and Personal Behaviour
  • Confidentiality, Privacy and Personal Information
  • Conflict of Interest, Gifts and Favours
  • Fair Marketing, Anti-Bribery and Securities Trading
  • Outside Employment and Seminars
  • Environment Protection and Organisational Resources
  • Intellectual property
  • Overviewing our Work Health and Safety Policy
  • Substance Abuse
  • Reporting Violations
  • Whistleblowing and The Role of the HR Contact officer
  • The Role of the Manager

Diversity and EEO

In this course, we will investigate the fundamental and legal right to work in an environment that is free of unlawful discrimination and harassment and provides every individual with an equal opportunity. Approximately 40 minutes of learning includes the following topics:

  • Diversity and Equal Employment Opportunity (EEO)
  • Understanding Diversity
  • A case study of Clones
  • How to Reduce Prejudice
  • Test for Hidden Bias
  • Discrimination
  • Age Discrimination and Diversity in Age
  • Impairment Discrimination
  • Ethnic and Religious Discrimination
  • Sex Discrimination
  • Diverse Perspective
  • Equal Employment Opportunity (EEO)
  • How we Optimise the Benefits of Diversity
  • Manager Responsibilities and Your Responsibilities?
  • Avoiding Discrimination and Harassment / It must stop
  • Reporting Violations
  • Whistleblowing
  • The Role of the HR Contact officer
  • The Role of the Manager
  • Relevant Legislation and Agencies
  • Summary, Access More Information and Assessment

Positive and Productive Workplace

While it is recognised that some level of conflict occurs in all workplaces and some degree of “creative tension” may be positive, our policy recognises the requirement for appropriate behaviour and the right to raise legitimate workplace concerns. In this course, we focus on the fundamental and legal right to work in an environment that is free of unlawful bullying and harassment. Approximately 30 minutes of learning includes the following topics:

  • Overview and Commitment
  • Dignity and Respect in the Workplace
  • Workplace Issues and Grievances
  • Everyday Conflict
  • What is Workplace Bullying?
  • Cyberbullying and Social Media
  • Events Not Regarded as Bullying
  • Legitimate Authority
  • What is Harassment?
  • What is Sexual Harassment?
  • What is Discrimination?
  • Creating Positive, Inclusive and Constructive Workplaces
  • Expected Values
  • Expected Behaviour
  • Self Resolution
  • Assisted Resolution
  • Lodging a Formal Grievance
  • What Support is Available?
  • Relevant Legislation and Further Information
  • Assessment.

Privacy

In today’s workplace environments, technology is tasked with finding increasingly seamless methods for collecting, storing and applying information. In this course, we investigate the elements that enforce the protection of that information from privacy breaches, including the promotion of good practice, and the legal responsibilities relating. Approximately 40 minutes of learning includes the following topics:

  • Your Legislation and What Personal Information Is
  • Confidentiality and Privacy, Protecting and Misuse of Information
  • Collection Principles and Collection Exclusions
  • Storage and Access Principles
  • Storage of Personal Information
  • Access to Personal Information
  • Requested Amendments
  • Use and Disclosure and Use and Disclosure Exceptions
  • Using Inaccurate Information and Using Information for Other Purposes
  • Breach
  • Confidentiality Breach
  • General Exclusions
  • Investigative Agencies
  • Awards and Prizes
  • Public Sector Agencies
  • Access and Arrangements
  • Complaints and Reviews
  • Securing Information
  • Keeping Records Up To Date
  • Finding More Information
  • Assessment

Work Health and Safety

The goal of this course is to guide you through Work Health and Safety (WHS) activities, legislation, policies and procedures designed to protect you and your colleagues from incidents and injury. Approximately 60 minutes of learning includes these topics:

  • Terminology (PCBU, Officer of a PCBU, Worker, Other persons, HSRs)
  • Introduction to WHS Policies, Procedures and Programs
  • Duties and Legislation, Penalties
  • Our values and goals and Communicating WHS Policies and Procedures
  • Safe Work Australia and Consultation
  • Risk Assessment and Control and Implementation of a Risk Register
  • Core Responsibilities
  • Types of Workplace Hazards – Ergonomics to Work Process
  • Location of Commonly Used Items and Every Day Safety
  • Machinery, Tools and Protective Equipment, Safety Data Sheets (SDS)
  • Psychosocial Hazards and Work-Related Mental Stress
  • Bullying, Harassment and Discrimination
  • Alcohol and Drugs
  • Evacuation Procedures
  • Job Safety Analysis and Incident / Hazard Reporting
  • Emergency Locations, Competent Persons, WHS Knowledge
  • Managing WHS, Due Diligence and Reasonable Practicability
  • Risk management and the Hierarchy of Risk Control
  • Consultation, Attitude and Commitment
  • Health and Safety Representation and Other Agreed Arrangements
  • PCBU Incident Notification Responsibilities
  • Tort Case Law Study and Finding More Information
  • Assessment

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