The Power of Virtual Reality For Immersive, Memorable Learning

In a report published by Deloitte last year, Josh Bersin, the preeminent global HR thought-leader, identified virtual reality as one of the major disruptive HR tech trends likely to transform the overall landscape. ITC Learning have responded with CenarioVR –  from the organisation behind the world’s most powerful eLearning authoring software, Lectora.

Research shows that VR drives 100% attention rates, and an impressive 80% retention after one year vs. traditional training of 20% after one week*, based on a case study.  And it’s no surprise, VR is the ultimate in immersive learning experiences, you’re in the middle of the action, and there is no distinction between the content and you.

In other words, virtual reality is your new reality.

Results like these have the potential to be truly transformational for organisations looking for a better return on learning investment and technology, and as they deal with digital disruption and change at warp speed.

While VR has become known for its effectiveness with high risk, expensive machinery operation or technical skills training, the real power of the technology is with softer skills, such as building empathy.  This is mainly because VR immerses you in the point of view of the other person – a powerful training technique. In reality, there really isn’t a better technology for learning skills such as leadership, sales, customer service, and legal compliance training (eg. sexual harassment, bullying, diversity and inclusion), but feel free to continue with high risk simulated environments!

Some case studies and best practice examples of how leading organisations are using VR both in Australia and overseas, include:

  • Walmart put 17,000 Oculus Go headsets into its 5,000 stores to help train employees using VR
  • UPS replaced their driving simulation warehouses with VR.
  • Hilton Hotels is using VR to help its corporate employees experience what it’s like to work in a hotel so that they understand how their decisions affect hotel employees
  • Alzheimers Australia in Victoria launched a VR smartphone app for carers and staff so that they could experience living with dementia, with the objective of increasing empathy and providing better care


“VR gives us a practical, scalable way to teach new skills, give associates more confidence in their jobs and make work more exciting and fun.”

Walmart’s Senior Director, Central Operations, Brock McKeel


We are at a tipping point with this technology, as VR is now more accessible in terms of use and cost than ever before. CenarioVR, for example, can be experienced through its 360º interface, with or without a headset, via a laptop, smartphone, or VR headset. As a cloud authoring application, it’s easy to use, features unique and powerful analytics, and works as a stand-alone platform or with any LMS (Scorm, xAPI etc), or within your favourite authoring application.

There are no barriers to immediate implementation.

And finally, as the innovation leader in Australian eLearning, we know that even the best technology is only as good as the creativity and imagination of the collaborators. So, we ensure our talented development and design team will work with your team to help you maximise the effectiveness of tools like CenarioVR in your L&D strategy.

Josh Bersin, who spoke at HR TechFest in Sydney recently, says that VR will empower Learning Experience Designers to reshape the effectiveness of corporate learning by providing highly immersive learning experiences with very high value customer experience, productivity, capability and risk management outcomes for businesses embracing The New World of Work – where The Individual is rising to the centre of power.

We’re confident that in 2019, CenarioVR will give your organisation greater return on learning as well as delivering fantastic employee engagement.

We look forward to working with you on your CenarioVR projects. Contact us here.

*Source: Dr. Narendra Kini, CEO, Miami Children’s Hospital

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